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Coolwave Communications Chooses Telesmart.io for its DID Inventory Management Solution

Updated: Sep 22

The API, white-label cloud platform enables Coolwave to easily offer global numbers and messaging services to monetise the opportunity in serving enterprises, resellers, and the burgeoning CXaaS marketplace.

London, UK, 24 November 2020 – Telesmart.io, an expert in global number and messaging cloud technology, was selected by Coolwave Communications, a European provider of bespoke voice and messaging solutions, for its global number inventory management platform.


Telesmart.io is a complete number and messaging solution offering full control over inventory, providers and customers. Empowering users through automated sign-up, interconnect, online provisioning, functionality, visibility and reporting, the platform resolves manual inventory, provider and customer management with modular API integration to existing business systems. The cloud based technology solution automates the supply chain, reducing inventory stock costs, eliminating provisioning delays and transforming user experience.


“There’s some fantastic innovation across voice services, yet global number and messaging procurement remains a frustratingly slow and manual process. We’ve focused on automating the supply chain and are enabling Coolwave to bring order to their number inventory and serve Communications Platform as a Service (CPaaS), Over-The-Top (OTT) and carrier customers with greater agility,” said Neil Kitcher, CEO and Founder at Telesmart.io. “Coolwave recognises that global numbers are one of the building blocks for innovating in communications services and is using the Telesmart.io platform to streamline its approach and create new efficiencies in its operations. It’s a great partner and together we will continue to refine and evolve our platform.”


Telesmart.io’s platform has been designed to be easy to adopt, quick to deploy, and simple to manage. Purpose built by a leadership team with extensive backgrounds in serving the largest consumers of global numbers and messaging, the platform removes complexity and gives users an e-commerce experience when procuring numbers.


“Telesmart.io is filling a gap in the market with a simple and easy to use platform that enables us to serve growing demand for global Direct Inward Dialing (DID). The self-service model matches our needs and puts us in control of our inventory via a single pane of glass. As growth in CPaaS and OTT continues to accelerate, we’re adopting platforms, technologies and processes that enable us to move quickly and ensure our customers receive the best possible experience,” said Ronan Higgins, Commercial Director at Coolwave Communications. “It is great to partner with Telesmart.io and capture the growing opportunity in serving CPaaS and OTTs.”


Coolwave has provided bespoke voice and messaging services to carriers, OTTs, CPaaS providers and Anything as a Service (XaaS) platforms for more than two decades. It is part of Ireland's Imagine Communications Group, a leading 5G-ready fixed broadband network provider in the country. Coolwave carries more than 1 billion minutes of voice traffic per year with direct routes to more than 120 carriers across the globe.