Communications Platform as a Service (CPaaS), Unified Communications as a Service (UCaaS),and other Anything as a Service (XaaS) solutions are growing globally. Enterprises are being challenged to deliver a globally consistent experience for end users and optimise service delivery end-to-end.
Bring Your Own Carrier (BYOC) solves this by offering the flexibility for enterprises to choose their own telephony carrier, rather than off-the-shelf plans from the XaaS vendor. This means they can reap all the benefits of their existing carrier relationships, and bring them into their new ‘as a Service’ solution.
In this whitepaper, we discuss some key market trends, challenges, and how for service providers, BYOC is a great way to serve more of their enterprise customers’ demands, while creating new revenue streams for themselves.
With the right partner, strategy and solution, it is simple to create a solid path forward and grow beyond borders in an evolving cloud communications market with BYOC.